Some of the best days of summer start off with a questionable weather forecast. While H2OBX Waterpark does not offer a refund on tickets, we do make your visit risk free by assuring you that if we suspend operations due to lightning/inclement weather in the area for more than 60 minutes, you will receive a complimentary return visit voucher valid for the rest of the summer.
In the event we fully suspend operations due to weather prior to 3pm, a complimentary return visit voucher will be issued for a full day return visit. Should the suspension happen 3pm or later, a Twilight return visit voucher will be valid for admission after 3pm. Should you wish to use the ticket for the full day, you may visit the ticket window to upgrade your ticket for $10.
To claim your return visit voucher, everyone in your party needs to have their proof of admission, either a ticket purchased online or on-site at H2OBX. All members of your party will present their proof of admission in exchange for a return visit ticket and have all their belongings, as accepting the return visit voucher forfeits the rest of your days visit. Rainchecks and refunds are not given on Cabana rentals.
DON'T FORGET THE FINE PRINT
After your online purchase is completed you will be emailed a website link containing your uniquely barcoded H2OBX Waterpark General Admission Ticket.